Welcome to Hong Kong JIUXI TRADE LIMITED! We are committed to providing you with the best shopping experience, which includes fast and reliable shipping for our women’s shoes. Please read our Shipping Policy carefully to understand how we handle shipping, delivery times, and shipping costs.
1. Shipping Methods
We offer various shipping methods to accommodate your needs, including standard and expedited options. During checkout, you can select your preferred shipping method.
2. Shipping Locations
Currently, we ship to addresses within Hong Kong and internationally. Please ensure that the shipping address provided is complete and accurate to avoid any delays.
3. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Time
Delivery times may vary based on your location and the shipping method selected. Estimated shipping times are as follows:
- Local (Hong Kong) Standard Shipping: 2-5 business days
- International Shipping: 7-21 business days, depending on the destination
Please note that shipping times are estimates and may be affected by customs processing, holidays, or unforeseen circumstances.
5. Shipping Costs
Shipping costs will be calculated at checkout based on the shipping method selected and the weight of the package. Any applicable taxes, duties, or customs fees are the responsibility of the customer.
6. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment on our website or the shipping carrier’s website.
7. Order Issues
If you encounter any issues with your order, such as delays or incorrect items, please contact us as soon as possible:
- Email: [email protected]
- Phone: +1 5164696980
- Address:
RM 705, 7F
FA YUEN COMMERCIAL BUILDING
NO. 75-77 FAYUEN STREET
MONG KOK, KOWLOON, HONG KONG
8. Customs and Import Duties
For international shipments, please be aware that your order may be subject to customs fees, import duties, or taxes imposed by your country. These charges are not included in the shipping cost and are the responsibility of the customer.
9. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If your package is lost, please contact your local postal service or shipping carrier for assistance.
10. Changes to Shipping Policy
Hong Kong JIUXI TRADE LIMITED reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page, and your continued use of our site after any changes signifies your acceptance of the new terms.
Thank you for choosing Hong Kong JIUXI TRADE LIMITED. We appreciate your business and are here to assist you with any questions or concerns regarding your order!
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